Before we go on “criticizing” Cargurus any further, let me first say that Cargurus is a business, and like any business they have the obligation and the right to make money.
Let me also say that in my years of dealing with car buyers, if there were a new car shopping business that was charging a fee for it’s services, 99.9% of people would choose to have the bill sent to the dealerships.
So, if we want “Middle Men” between buyers and dealers, but we don’t want to pay the extra cost, who do we think these third party companies are going to have to work with to keep the lights on?